FAQs of Window Cleaning
Frequently Asked Questions (FAQs) about Window Cleaning
1. What services do you offer?
We specialize in residential and commercial window cleaning. Our services include exterior and interior window cleaning, screen cleaning, window sill cleaning, and skylight cleaning.
2. How often should I have my windows cleaned?
We recommend cleaning your windows at least twice a year to maintain clarity and cleanliness. However, frequency may vary based on your location, weather conditions, and personal preference. Commercial properties may require more frequent cleanings.
3. Are your cleaning solutions safe for pets and plants?
Yes, all our cleaning solutions are eco-friendly and safe for pets, plants, and children. We use biodegradable and non-toxic cleaning agents to ensure safety and sustainability.
4. Do I need to be home during the cleaning?
For exterior window cleaning, it is not necessary for you to be home as long as we have access to all the windows. For interior cleaning, we require someone to be home to grant access and ensure that our team can safely and effectively clean all interior surfaces.
5. What happens in case of bad weather?
Safety is our priority. If weather conditions (like heavy rain or high winds) are unsafe, we will reschedule your appointment to the next convenient date.
6. How do you ensure the quality of your work?
We follow a detailed checklist to ensure every job meets our high standards. We also conduct a final walk-through with you (if present) to guarantee your satisfaction.
7. What are your rates?
Our rates vary depending on the size and type of your property, the number of windows, and the specific services you require. Please contact us for a free estimate tailored to your needs.
9. How long does a typical window cleaning take?
The duration depends on the number of windows and the specific services required. Typically, a home cleaning can take anywhere from 2 to 4 hours, while larger commercial jobs may take longer.
10. How can I schedule an appointment?
You can schedule an appointment by calling us directly, emailing us, or filling out the booking form on our website. We offer flexible scheduling to accommodate your needs.
11. Do you provide emergency cleaning services?
Yes, we offer emergency cleaning services for situations such as post-construction clean-ups or pre-event preparations. Please contact us for availability and rates.
12. What is your cancellation policy?
We request that you cancel or reschedule at least 24 hours before your appointment. Cancellations made less than 24 hours before the appointment may incur a fee.
These FAQs aim to address the most common concerns and questions about window cleaning services, enhancing transparency and trust between the service provider and the customers.
